Home Care & Hospice CE Bundle

The goal of the presentation is to discuss the meaning and purpose of hospice care, emphasizing its benefits and ways healthcare workers can enhance the care and support to a patient at the end of life. To discuss services provided by hospice. To identify patients that are hospice eligible by discussing general criteria and predicting prognosis.  To discuss specific hospice diagnoses and why they meet criteria for the benefit.  To outline the Hospice Medicare Benefit in regards to what services are covered by Medicare/Medicaid.  To discuss the recertification process that allows patients to stay on service. To describe the 4 levels of care in hospice.  To review a few cases to explain "why hospice , why now?'

From sexual misconduct, accusations of fiscal mismanagement, labor issues, management/ownership changes and board-management disputes to the loss of a star rating, thefts, quality-control issues, cyberattacks and active shooter situations, we live in a 24-minute news cycle, where everyone is instantly capable of posting their problem or complaint directly to social media. “Crisis communications” is very different from the practice of “public relations” and attorney-directed “damage control.” This seminar will give you practical and actionable tools you can use when it hits the fan – because controversies today are tried in the Court of Public Opinion more often than in the Court of Law and “We’ll wing it” isn’t a plan.

The skills CEOs, executive directors, managers and their attorneys need to protect their reputations aren't covered by adding MHA, MBA, JD, CALA, CNHA, or FACHE to their resumes. While PR professionals, especially those with journalism backgrounds, are competent, crisis communications require specialized strategies. When a crisis hits, attorneys often advise "no comment," which can make things worse. This seminar teaches a strategic and practical approach to communicating during crises, enabling adult care executives and their attorneys to effectively handle media onslaughts as well as outrage from families, community members and elected officials. It also differentiates between crises and issues, offering best practices to manage situations like layoffs, program closures and executive changes before they escalate.

Imagine infusing your work environment with trauma-informed empathy, where curiosity replaces judgment and questions foster deeper understanding. This session will guide you in applying the six key principles of trauma-informed care to transform your workplace dynamics, enhance relationships, and build a more supportive and resilient team. Discover how this approach can revolutionize your workplace interactions and promote a culture of compassion and trust.

Working in a team and between teams can be difficult. Miscommunication, lack of trust and unmet expectations

can all cause issues. This session will go over ways to build trust within your team and among teams that you work

with. You will learn ways to communicate with different teams (or shifts) in a way that builds trust and

accountability.

Substance Abuse is on the rise in America.  Due to this growth, an increasing number of people need care for these conditions.  Join us to learn the demographics of people who abuse substances and what comorbid conditions frequently arise.  Various treatment options for Opiate addiction will also be shared as well as methods for supporting individuals with substance abuse history and the resources that are available.

Learn how to identify and address toxic behaviors. Discover practical strategies to dismantle toxic workplace dynamics and build a thriving organizational culture. Address bullying behavior head-on and provide you with skills to provide constructive feedback. This session will empower you to become a catalyst for positive change and build high-performing teams.