Operations CE Bundle

The goal of the presentation is to discuss the meaning and purpose of hospice care, emphasizing its benefits and ways healthcare workers can enhance the care and support to a patient at the end of life. To discuss services provided by hospice. To identify patients that are hospice eligible by discussing general criteria and predicting prognosis.  To discuss specific hospice diagnoses and why they meet criteria for the benefit.  To outline the Hospice Medicare Benefit in regards to what services are covered by Medicare/Medicaid.  To discuss the recertification process that allows patients to stay on service. To describe the 4 levels of care in hospice.  To review a few cases to explain "why hospice , why now?'

Emergency Preparedness

Five Star Rating, SNF QRP and SNF VBP

Life Safety Code
Survey Success

From sexual misconduct, accusations of fiscal mismanagement, labor issues, management/ownership changes and board-management disputes to the loss of a star rating, thefts, quality-control issues, cyberattacks and active shooter situations, we live in a 24-minute news cycle, where everyone is instantly capable of posting their problem or complaint directly to social media. “Crisis communications” is very different from the practice of “public relations” and attorney-directed “damage control.” This seminar will give you practical and actionable tools you can use when it hits the fan – because controversies today are tried in the Court of Public Opinion more often than in the Court of Law and “We’ll wing it” isn’t a plan.

The skills CEOs, executive directors, managers and their attorneys need to protect their reputations aren't covered by adding MHA, MBA, JD, CALA, CNHA, or FACHE to their resumes. While PR professionals, especially those with journalism backgrounds, are competent, crisis communications require specialized strategies. When a crisis hits, attorneys often advise "no comment," which can make things worse. This seminar teaches a strategic and practical approach to communicating during crises, enabling adult care executives and their attorneys to effectively handle media onslaughts as well as outrage from families, community members and elected officials. It also differentiates between crises and issues, offering best practices to manage situations like layoffs, program closures and executive changes before they escalate.

Join us for an informative session on Ohio Powers of Attorney (POA), a critical legal tool that enables individuals to appoint someone else to make decisions on their behalf. This presentation will demystify the concept of POA, covering its various types, key components, and legal requirements.

Participants will learn about the roles and responsibilities of agents, highlight the importance of having a POA, and discuss common differences that often lead to confusion. We will also address best practices for selecting an agent and drafting a POA to ensure that your wishes are honored.

Whether you're planning for your future or assisting a loved one, this session will equip you with the knowledge you need to navigate the complexities of Power of Attorney with confidence.