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OnDemand Bundles

SNF Billing Summit

What You Will Learn

  • Enhance Understanding of the PNM System – Provide billing professionals with the knowledge and tools to effectively navigate Ohio Medicaid’s Provider Network Management (PNM) system, including eligibility checks, claim submissions, and troubleshooting denials.
  • Improve Claims Accuracy and Denial Prevention – Educate attendees on common Medicare and Medicaid claim denials, offering strategies for accurate claim submissions, corrections, and compliance with billing regulations.
  • Strengthen Compliance and Audit Readiness – Equip billing teams with best practices for maintaining proper documentation, responding to Additional Documentation Requests (ADRs), and preparing for audits to minimize financial risks.
  • Optimize Revenue Cycle Management – Introduce innovative technology and AI-powered solutions that streamline revenue cycle processes, improve billing efficiency, and reduce payment delays.
  • Clarify CHOP and Regulatory Impacts – Explain the Change of Operator (CHOP) process, its effect on Medicaid and Medicare reimbursement, and necessary steps for compliance and financial stability.
  • Foster Expert-Led Learning and Networking – Provide a platform for billers of all experience levels to engage with industry leaders, ask questions, and gain Ohio-specific insights to optimize their billing and revenue cycle strategies

Share this program:

What You Will Learn

  • Enhance Understanding of the PNM System – Provide billing professionals with the knowledge and tools to effectively navigate Ohio Medicaid’s Provider Network Management (PNM) system, including eligibility checks, claim submissions, and troubleshooting denials.
  • Improve Claims Accuracy and Denial Prevention – Educate attendees on common Medicare and Medicaid claim denials, offering strategies for accurate claim submissions, corrections, and compliance with billing regulations.
  • Strengthen Compliance and Audit Readiness – Equip billing teams with best practices for maintaining proper documentation, responding to Additional Documentation Requests (ADRs), and preparing for audits to minimize financial risks.
  • Optimize Revenue Cycle Management – Introduce innovative technology and AI-powered solutions that streamline revenue cycle processes, improve billing efficiency, and reduce payment delays.
  • Clarify CHOP and Regulatory Impacts – Explain the Change of Operator (CHOP) process, its effect on Medicaid and Medicare reimbursement, and necessary steps for compliance and financial stability.
  • Foster Expert-Led Learning and Networking – Provide a platform for billers of all experience levels to engage with industry leaders, ask questions, and gain Ohio-specific insights to optimize their billing and revenue cycle strategies
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Price

$125 for Member
$250 for Non-member

Publisher

Ohio Health Care Association

Questions

For immediate assistance please consult our FAQ page. If you're unable to find the answer you need, please call 737-201-2059 (M-F, 8am-6pm CT) or e-mail customer service.

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Summary

Skilled Nursing Facility billing is some of the most complex and challenging billing in the healthcare sector. In the last year, billers of all experience levels have struggled with the transition to the Provider Network Management (PNM) system. During this comprehensive all-day summit, OHCA will feature representatives from CGS Medicare, OHCA Executive Director Pete Van Runkle and top healthcare billing consultants to provide practical solutions for your billing team. New billers can acclimate themselves with the best strategies and processes to get your claims paid the first time, while seasoned billing managers and revenue cycle directors will have opportunities to ask the experts their complex billing questions. Don?t miss this exclusive opportunity featuring Ohio specific industry guidance!

The SNF BIlling Summit was held live on line January 21, 2025. The programs in this bundle are recorded from that event.

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Programs Included in this Bundle

PNM Basics

Date Published: February 5, 2025

Learning Objectives:

  • 1. Understand how to create a new OH|ID and connect it to a facility.
  • 2. Learn the process of Medicaid revalidation for provider compliance.
  • 3. Identify where to locate and access financial documents, including cost reports and rate-setting sheets.
  • 4. Gain proficiency in running member eligibility checks and saving the information properly.
  • 5. Learn best practices for correcting claims and troubleshooting denials.
  • 6. Optimize the use of Provider Network Management (PNM) for efficient Medicaid billing and management.

Summary

This presentation provides a comprehensive guide on navigating the Ohio Medicaid Provider Network Management (PNM) system. It begins with step-by-step instructions for creating and connecting an OH|ID to a facility, followed by the process of Medicaid revalidation. Attendees will learn how to access financial documents essential for billing and compliance. Additionally, the session covers best practices for running member eligibility checks, making claims corrections, and troubleshooting denials. The presentation concludes with expert recommendations on maximizing the efficiency of the PNM system to streamline billing and administrative processes for long-term care providers.

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Presenters

Gabrielle Corwin Durbin

Gabrielle Corwin Durbin has over 14 years of long term care, assisted living waiver, behavior health, and managed care... Read More

Pauline Siler

Pauline Siler has over 20 years of medical billing and coding experience with hospital systems, physician billing, behavior... Read More

Credit

This program has not been submitted for credit in any jurisdiction.

Advanced Claims Troubleshooting in PNM

Date Published: February 4, 2025

Learning Objectives:

  • Understand how to identify and resolve patient eligibility issues affecting claims processing.
  • Learn the proper procedures for troubleshooting and correcting claim denials in PNM.
  • Gain insight into handling non-covered days and patient liability issues.
  • Explore methods for making necessary corrections within PNM, such as revenue codes, attending physician details, and value codes.
  • Learn how to enter and process Medicare coinsurance claims.
  • Understand best practices for submitting claims adjustments and managing attachments like ODM 6653.

Summary

This session focuses on advanced troubleshooting techniques for claims processing in the Provider Network Management (PNM) system. It covers common claim denial reasons, such as eligibility gaps, non-covered days, and incorrect patient liability information, along with strategies for resolving them. The session provides step-by-step guidance on making corrections in PNM, including updating revenue codes, value codes, and attending physician details. Additionally, it addresses the process of submitting Medicare coinsurance claims and attaching necessary documentation for claims processing. By following best practices outlined in this presentation, providers can streamline their billing processes and minimize claim rejections.

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Presenters

Tammy Davis
HW&Co.

Tammy Davis is a Senior Healthcare Consultant with ECS/HW & Co, a firm that provides billing and consulting services for... Read More

Credit

This program has not been submitted for credit in any jurisdiction.

Top Medicare Denials for Ohio SNFs and TPE Updates

Date Published: February 4, 2025

Learning Objectives:

  • Understand the Targeted Probe and Educate (TPE) program and its impact on Skilled Nursing Facility (SNF) claims.
  • Learn the SNF 5-Claim Probe and Educate process, including selection criteria and documentation requirements.
  • Identify common Medicare claim denials for Ohio SNFs and strategies to prevent them.
  • Gain insight into the review process for Medicare claims, including Additional Documentation Requests (ADR) and submission guidelines.
  • Explore best practices for responding to ADRs, avoiding claim denials, and ensuring compliance with Medicare billing regulations.
  • Understand available resources and educational opportunities to improve claim accuracy and reduce error rates.

Summary

This session provides an in-depth look at Medicare claim denials for Ohio Skilled Nursing Facilities (SNFs) and updates on the Targeted Probe and Educate (TPE) process. The discussion covers how providers are selected for review, the documentation requirements for ADRs, and best practices to avoid denials. It also explains the SNF 5-Claim Probe and Educate initiative, designed to reduce improper payments and improve billing accuracy. Attendees will learn strategies to address common claim errors, ensure timely documentation submission, and leverage Medicare education resources to enhance compliance and reimbursement success.

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Credit

This program has not been submitted for credit in any jurisdiction.

Navigating CHOPs for Ohio Medicaid

Date Published: February 4, 2025

Learning Objectives:

  • Understand the differences between Change of Operator (CHOP) and Change of Ownership (CHOW) and their impact on Medicaid and Medicare reimbursement.
  • Learn about the historical and current Medicaid reimbursement processes following a CHOP.
  • Examine the effects of CHOP on quality incentive payments and regulatory restrictions in Ohio.
  • Understand the steps involved in the CHOP process, including transparency requirements and regulatory scrutiny.
  • Identify the impact of CHOP on various Medicaid rates, such as ventilator rates, private room add-ons, and hospice rates.
  • Explore the billing considerations for Medicare and Medicaid following a CHOP, including provider numbers, contracts, and claim submissions.

Summary

This presentation provides an in-depth analysis of Change of Operator (CHOP) in Ohio Medicaid and its impact on reimbursement, quality incentives, and regulatory compliance. It differentiates CHOP from Medicare’s Change of Ownership (CHOW) and explains how reimbursement rules have evolved over time. The session also outlines how CHOP affects Medicaid rates, quality incentive payments, and regulatory restrictions implemented in 2023-2024. Additionally, it covers key billing considerations for both Medicaid and Medicare providers, including the importance of proper documentation, provider number changes, and contract management. Understanding these processes is crucial for providers undergoing operational transitions to ensure compliance and financial stability.

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Presenters

Peter Van Runkle
Executive Director - OHCA


Credit

This program has not been submitted for credit in any jurisdiction.

Leveraging Technology to Optimize Your Revenue Cycle

Date Published: February 4, 2025

Learning Objectives:

  • Understand how AI-powered workflow solutions can enhance revenue cycle management in long-term and post-acute care settings.
  • Learn how to optimize the admissions process using automated financial and clinical reviews to reduce write-off risks.
  • Explore the benefits of integrating technology with EHR and state Medicaid systems (PNM and HENS) to improve billing accuracy.
  • Identify common billing errors and strategies to minimize claim denials and payment delays
  • Gain insight into how automated tracking and compliance monitoring can improve efficiency and financial performance.
  • Learn about CoreCare’s solutions, including Pre-Admit, Admit, and Revenue, and their impact on revenue optimization.

Summary

This session focuses on leveraging technology to optimize the revenue cycle in long-term care facilities. It highlights how AI-powered platforms like CoreCare streamline admissions, compliance, and revenue management by automating financial reviews, monitoring Medicaid eligibility, and reducing billing errors. The discussion includes an overview of CoreCare’s solutions—Pre-Admit for improving admission decisions, Admit for tracking compliance with PASRR requirements, and Revenue for ensuring accurate claims processing. By integrating these technologies with EHR and Medicaid systems, providers can minimize claim denials, improve efficiency, and enhance financial performance across their organizations.

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Presenters

Kyle Crowder

Kyle Crowder, National Business Development ExecutiveKyle joined MNS several years ago after working for some of the... Read More

Dennis Antonelos
Co-Founder + CEO - CoreCare

Dennis Antonelos is the CEO and Co-Founder of CoreCare where he leads the company in its mission to transform the Post-Acute... Read More

Credit

This program has not been submitted for credit in any jurisdiction.

Winning the Game of Medical Reviews

Date Published: February 4, 2025

Learning Objectives:

  • Understand the basic payer systems and processes related to post-payment clinical care audits.
  • Review key skilled nursing facility (SNF) charting and documentation guidelines necessary for successful medical reviews
  • Identify best practices for accessing and organizing medical records across facilities and rehabilitation services.
  • Recognize common audit trends, including GG charting, therapy documentation, and proper medical record submission.
  • Learn strategies for ensuring compliance in documentation to prevent claim downgrades and denials.
  • Explore methods for efficient record storage, collaboration among healthcare teams, and maintaining audit-ready documentation.

Summary

This session focuses on mastering the process of managed care medical record reviews to prevent claim denials and revenue loss. It provides an overview of payer systems, audit processes, and documentation requirements essential for compliance. Key topics include the importance of GG charting, therapy documentation, diagnosis coding, respiratory therapy tracking, wound care, and isolation protocols. Attendees will gain insights into organizing and accessing medical records effectively, reducing labor costs, and improving claim success rates. By following best practices in record-keeping and collaboration, healthcare providers can streamline audits and optimize reimbursement.

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Presenters

Renee Cummings

RENEE CUMMINGS, CEO of Access Companies, and affiliates, Access Advantage, a Post-Acute Care (PAC) Network, Access... Read More

DIANE INDERMUHLE

DIANE INDERMUHLE RN, BSN, Medical Records and Clinical Information Technician, twenty year career in skilled nursing began... Read More

Credit

This program has not been submitted for credit in any jurisdiction.

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