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Power of Analytics: How to Utilize Your Data to Improve Revenue Cycle Performance

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Date Published

July 31, 2020


Ohio Health Care Association


Skilled Nursing


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The purpose of this session is to provide participants with information that will impact day to day revenue cycle operations through data analytics and development of key performance indicator (KPI) dashboards. This session is designed for management teams to understand how to create and maintain metrics essential to understanding revenue cycle performance and identifying potential complications. The use of KPI will allow managers and executives to communicate effectively around performance standards and expectations allowing a swift move to a mitigation strategy. Technology has allowed for the collection of data to occur faster than ever before, and if you are not capturing this power and putting it to work you are missing a golden opportunity. Participants will:

  1. Be able to verbally identify all potential data sources from which to create structured KPI dashboards.
  2. Be able to transcribe the formulas for 5 key performance indicators including both numerator and denominator elements.
  3. Verbalize understanding of how to utilize metrics through a set of examples that will help quantify outcomes and create measurable action plans.
Credit Information - 1.0 CEs is available for this course from the following:

Ohio Administrators: The Ohio Health Care Association is an approved provider of continuing education credit by the Ohio Board of Executives of Long Term Care Services and Supports (BELTSS). Approval #36795-SS-20.

Ohio Nurses: Nurses please note any continuing education that has been approved by BELTSS (or any other accredited body) can be accepted by the Ohio Board of Nursing in the State of Ohio. Nurses may use this continuing education to meet their licensure requirements. Please refer to OBN continuing education rules 4723-14-01 thru 4723-14-19

Accountants: The Ohio Health Care Association is an approved provider of continuing education credit by the Accountancy Board of Ohio. 1.0 hours of credit are available. (Approval #: CPE.138).

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Kenneth Voll, RHIT
Director of Revenue Cycle Management - Richter LTPAC Performance Advisors

In his role as Director of Revenue Cycle Management, Ken is responsible for overseeing Richter’s revenue cycle management... Read More

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Program Titles and Supporting Materials

This program contains the following components:

Video Presentation
Slide Deck Copy
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If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

Click on jurisdiction for specific details:

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How to Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

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