Ensuring that your Customer Relationships Outlast Coronavirus
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November 12, 2020
Ohio Health Care Association
The Covid-19 Crisis has posed unprecedented challenges for our society, and acutely for the Long Term Care Industry. The changes that have occurred since the onset of Coronavirus are only the beginning of a profound shift in the way we interact and communicate with our customers. Skilled Nursing Facilities’ communication strategies and tactics must continue to evolve during the present Covid environment, as well as the transition to the new Post-Covid “normal”. This webinar will address the recent and continuing changes in customer experience and marketing communications, and address tools and strategies which will be necessary to adapt and succeed in the evolving Customer Engagement environment.Expand summary
Program Titles and Supporting Materials
This program contains the following components:
If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.
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How to Attend
Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.